If you don’t want to provide personal information to us, then you don’t have to, however, this may affect your use of this website. Please contact us if you have any concerns.
1. Types of personal information we collect
The types of personal information we collect may include:
identity data (including your name and username or similar identifier);
contact data (including your contact details such as your billing and delivery address, email address and telephone number);
transaction data (including details about payments to and from you and other details of products you have purchased from us);
technical data (including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website);
profile data (including your username and password, purchases or orders made by you, feedback and survey responses);
usage data (including information about how you use our website, products and services); and
marketing and communications data by PPA
If you would prefer to deal with us anonymously or use a pseudonym, we welcome this approach, however accurate address information must be provided if you are wanting products to be delivered. We can send to PO Boxes.
2. How we collect personal information
Information is collected by PPA when you make an enquiry with us through our email account, by submitting a purchase on the website, or filling in any form on the website, such as signing up to the mailing list, requesting a custom quote or using the ‘Contact Us’ feature.
We are committed to using lawful and fair means to collect personal information and collecting it from others only when it is unreasonable or impracticable to obtain certain information from you directly. We collect personal information about you from:
Searches and enquiries
Your use of our website
Any information provided to PPA unlawfully or unfairly will be destroyed or de-identified.
3. Why we collect, hold, use and disclose personal information
PPA’s function would not be possible without collecting, holding, using and disclosing personal information and will be done so to:
contact and communicate with you
provide goods and/or services to you
dispatch products to you
maintain a database of customers, subscribers or similar
to market to you
for internal record keeping
for statistical purposes
as required by law
Personal information will not be used for direct marketing unless consent has been provided for this purpose.
Personal information may be disclosed to international recipients within PPA’s business functions.
5. Links to other sites
6. How you can access and correct your personal information
Access: You may request personal information that we hold about you and we will respond to any request to access information within a reasonable time.
Correction: If any of your information is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us for amendment or correction. We will correct any information found to be inaccurate, incomplete or out of date within a reasonable time and to notify you of the correction, unless impracticable or unlawful to do so.
Deletion: We can delete personal information we hold about you or confirm not to collect information for the purposes of targeted advertising. Please contact us in these instances and we will delete anything requests unless impracticable or unlawful to do so, notwithstanding residual information such as those within backups and records of deletions. Upon functionally deleting the information, moving forward we will not sell, transfer or use this information. Any request for deletion will be responded to within a reasonable time.
7. How we maintain the security of your information
We are committed to ensuring that the personal information we hold is secure and protected from misuse, interference, loss and unauthorised access, modification or disclosure. This website is hosted and managed by Wix.com Ltd. which has implemented security measures designed to protect personally information listed provided through this website.
8. How you can make a complaint about privacy breach
9. How you can unsubscribe or opt-out
To keep customers and website visitors up to date with progress and new products, we will at times send newsletters, invitations, updates or offers. Emails will come with ‘unsubscribe’ functionality and can be opted out of at any time. You can also contact PPA at any time to have your details removed from any mailing lists.
10. Changes to this policy
11. Contact details
For any questions, please contact PPA by one of the methods listed on our Contact Us page.